Real Stories

At Apollo Care Southport, we believe the quality of our care is best reflected through the experiences and feedback of the clients and families we support.

Apollo Care South Wirral Home Care Provider

Every comment and review we receive helps us enhance our services, ensuring we consistently deliver compassionate, tailored care to those who depend on us.

Your experiences matter to us. Feedback from our clients and their families allows us to continually improve our services and maintain the highest standards of home care in Southport. See what our clients have to say by reading their testimonials below.

Do we provide you or a loved one with care?

If so, we’d love to hear your feedback!

The care provided to my Aunt is exceptional. Debbie and her team, particularly Millie and Diana, go out of their way to help Ann feel happy, fulfilled and independent. Not only do they cater for her care needs, but they make sure she can keep up her hobbies and interests which is so important for someone suffering with Alzheimer’s. They treat her like a friend, and with huge dignity and respect. Debbie is always available at the end of the phone and I feel I can speak to her with complete honesty. They have been so patient and understanding of our situation with me living so far away from my aunt, being pragmatic and a vital support when challenging situations arise. I really can’t praise them enough!

LR

Excellent manger Debbie , and she has the best staff in all of Southport and I am so thankful for their support which they give to my mum.

ST

We had previously used another local care agency but due to their poor standard of care, we were looking for an alternative provider. Apollo was recommended by word of mouth and since day one the level of service has been very professional.
Carers are professional, kind and reliable. My mother is much happier with Apollo and we have confidence in the service provided. Would recommend Apollo.

BT

The service received for our dad has been excellent. The carers are a lovely group of people that not only put our dad at ease and deliver a great service but have built lovely friendships which is fabulous especially as we are not located close by to just call in. The friendships created has also aided in the carers to research activities suitable for our dad that he has interests in and they build this into his care plan . This is a huge benefit for him as it enables him to socialise with others and it assist in breaking up his day. Highly recommend this company- very adaptable, amenable and most importantly professional and caring.

DS

Very Efficient, friendly and reliable. They Understand the client’s needs and disabilities.
It is always a pleasure to have the company of the carers who are well presented and a credit to their employer and colleagues.

TG

Efficient kind caring and professional. Carers willing to listen and do what was necessary to make mum comfortable happy and gained her trust well. Usually on time and stayed for the entire. time. We never got the feeling they were in a rush to get to the next client which was very reassuring.

JB

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